bibise25 Posts: 40 Forumite. 1. I cannot access my F-Secure account as it requires a Virgin Media Safe verification code. I've accessed websafe before but now when I select 'manage websafe settings ' it reverts me back to the service status screen. if successful then use that page in future until Virgin Media decide to solve the issues with the new Web Safe page. For business. Available on: Windows Mac Android iOS. You can find more information about advanced hub settings if ever needed here 👉 How to set up Virgin Media broadband | Virgin Media Help . That said, the more you know about the web, the better understanding you. We think it’s a great way for you to control what your kids see on. Last edited: Aug 21, 2022. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. Login in the the Virgin Media online account and try the to enable websafe. com site just fine, and other websites. This website collates reports from users who are currently having problems accessing a service, with local heat maps revealing if there’s a problem in a particular area instead of a nationwide outage. 220. Parental controls are a set of tools designed to protect and keep children safe online. Virgin Media released their network level parental control option, WebSafe, in early 2014. 99. Welcome to the community forums. Kishinev93. Any help appreciated. There’s a big wide world of telly out there, and we want you to get the best of it. I get the message " Sorry the changes you made were not saved, please try again" upon - 5369441I've been having issues with my websafe for months. Virgin TV Ultra HD will air on channel 999 at primetime. I have a similar issue. When choosing a username on any site, make sure they pick a nickname and not their real name. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. We would like to show you a description here but the site won’t allow us. 100 and 194. Virgin Media takes online safety seriously. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. 1. Another good source to check is the Downdetector website. I've rebooted router and restarted devices but nothing helps. 0 Kudos. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Access your bills, diagnose faults and. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. I have been trying to turn on child safe for the last few weeks, but just get the message. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. You can read more about Parental Controls on our website. This lets you manually addTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. I've phoned Virgin multiple times, gotten a new hub but nothings worked. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We would like to show you a description here but the site won’t allow us. Just bear in mind this would reset everything. Enter your account details. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. What to do if Virgin Media Web Safe isn't working. We would like to show you a description here but the site won’t allow us. 3. Dave. , S. Options. Learn moreI've been having issues with my websafe for months. Kishinev93. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. 8. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsFor network-based tools, like Web Safe: Be aware which devices allow web access outside your home network. Virgin Media - Your TV Box. Get NordVPN - the #1 VPN for Virgin Media. Virgin Media parental controls are the tools we offer to help keep your family web safe. . For fraudulent e-mails, forward to [email protected] you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Taken off Virgin security and any other I think! Rebooted; Reloaded; and all to no avail the program loads to circa 77% then fluctuates but hangs at circa 99%. 222 and 208. Learn how you can change Web Safe settings to turn Child Safe off. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. £8p/m extra or included with Gig1 or Volt. Joining in. Options. hi , i have tried various browsers and all do the same thing , when i try and turn on websafe it just flicks back to the off positiio and - 5392999. Child grooming. Expand the Email option. All devices would need to be re-connected to the WiFi. It only appears when using Microsoft Edge as the browser. Reply. Have also followed the oft-posted link to the 'old' webpage. Trying to enable Web Safe and getting “Sorry the changes were not saved”. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Can I then enable Web Safe on just that guest network and not the main one? I don't want to enable Web Safe on the main one as it doesn't allow VPNs but I need to use a VPN. 29 minutes ago. 1 or whatever else you like. Any website unsuitable for children is blocked by default. We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain. 4. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. 8. I activated it yesterday, & it confirms my settings. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. Options. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. For more tips on how to keep your kids safe online, visit Internet Matters. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Your TV pack is now called Full House TV. Any attempt bounces me back to my account page. 8. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Options. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Open any browser and, in the address bar, type Virgin Media IP address — 192. Chop and change TV, broadband and phone services to create the perfect deal for you. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. on 02-09-2023 18:58. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to. 1. Forum Team. 2. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. Manage your broadband, TV, home phone and mobile accounts in one place. Speeds. 8. not very safe!! nobile Posts: 574 Forumite. 220. #3. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. 1. Have you tried adding the VPN site and other URLs it might need to My Virgin Media > Update settings > Online Security > Web sites > Add (located under Allowed Websites )? --. Shop Broadband, TV and Landline Offers. 67. 168. 4. My Virgin Media, making managing your account easier with all your information in one place. Try computers with Cisco’s OpenDNS using 208. I have the hub 3 in modem mode using a TP Link router for better wi fi. Includes a 30-day money-back guarantee so you can try it risk-free. Select your channel and press or to scroll back through the history of shows. Click on Disable Channel Optimization and then on Apply changes. You can change this by clicking on the toggle to switch on or off when needed. Web safe provides ultimate protection when using the internet. We would like to show you a description here but the site won’t allow us. It used to work fine. 9. Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. websafe is not filtering any content set to be blocked by it. on 05-01-2023 17:27. Find out more. 67. Welcome to the community and thanks for taking the time to post your issue on the forums. 0. Log in to My Virgin Media. Web Safe only works on devices connected to your Virgin Broadband at home. on 13-02-2023 08:44. You can make a claim online. Check your service status; Basket ; My accountWeb Safe; Virgin Media Internet Security; Google One; Upgrades & products. IP address 192. Learn how you can change Web Safe settings to turn Child Safe off. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Virgin Media O2 offers customers parental controls to filter out content that is deemed may be inappropriate for children. For a single one, you may be able to get an exemption. Checking other resolved questions on here I've tried t. 9. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. We are able to update this setting for you manually too, we just need to confirm a few account details. g. I have a similar issue. Enter your credentials and press OK to log into the router settings menu. If you can please check your Websafe settings here 👉 virg. Screenshot of my tracert below. org. Watch this space for our full review. Sign in Not. Web Safe only works on devices connected to your Virgin Broadband at home. 8. Thank you so much for your first post to our community forums and welcome to the team, it's great to have you here. Hi @Alan_H. 2. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. If you haven’t changed your password, the default one is placed on the bottom of the router. You’ll need your policy number, which is just your mobile phone number – nice and easy! You’ve got seven days to let us know about any stolen, damaged or lost phone. Login to the Virgin Media online account in a web browser. To celebrate reaching 2 million TiVo customers we thought it would be a nice surprise to send the lucky customers a little treat on installation day – and what a treat it was. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. Preferred DNS 192. For example, Web Safe will work with any devices using your home broadband network but not if you’re using 3G on smartphones or tablets. 27 minutes ago. Select Parental Controls in Virgin Media Web Safe. 0 KudosI second that. Thanks VM for getting the old websafe interface back. You’ll pay nothing for 3 months (with no payment details. 1 suggestion and the AS is Virgin Media Business with code 5089. Not sure what I am doing wrong. And get set to blitz all 4 series of Suits. 168. Open any browser and, in the address bar, type Virgin Media IP address — 192. For customers joining from. Thanks for posting on our community forum and sorry to hear about the issue with websafe . Learn how you can change Web Safe settings to turn Child. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. Change or cancel your package. 0 Kudos Reply. My Virgin Media makes managing your account easier with all your information in one place. Hopefully when that thread concludes it will also resolve your issue. Access your bills, diagnose faults and manage your package. Virgin Media and you have confirmed Child Safe is on. I second that. Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. New to Gfycat? Log in to save GIFs you like, get a customized GIF feed, or follow interesting GIF creators. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Every attempt bounces me back to the 'My Account' page. Click Apply. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Top offers; Discover Virgin Media; Broadband deals;. My Virgin Media makes managing your account easier with all your information in one place. uk' email address. Use the Search function to take the hassle out of hunting for a particular show or film. 0 Kudos. The Web Safe function was working properly for the full year that I was. Please look out for the purple envelope. Go to your TV Guide. Up to 3 WiFi Pods if needed. -- I'm a Very Insightful Person,. Parental controls are a set of tools designed to protect and keep children safe online. You could also use a VPN to save you from using a proxy site all the time. Go to My Apps. This is what I tried to enter. Click: My Apps. Ive tried turning it off and on again. Tested November 2023. I'm very sorry to hear about the issues you're having with this. Together we aim to transform the lives of thousands of disabled people and their families, through projects with technology at their heart. Child Safe helps block sites that are unsuitable for children on their home network, and. "Sorry the changes you made were not saved, please try again". Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Re: WWE Network not working via VIRGIN MEDIA in. . run the Standard test and confirm the. Have ensured no updates for windows. Account - Cable. Options. Options. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. I’m losing the will to live. Chrome Router Smart TV More. If your Virgin Mobile is connected to your home broadband, you can browse protected. on 19-02-2022 00:17. CyberGhost VPN is operated by Kape Technologies – the company behind PIA. Every attempt bounces me back to the 'My Account' page. 222 and 208. We'll be more than happy to assist from here!Joining in. VPN Apps for all devices and unlimited simultaneous connections. Virgin Media takes online safety seriously. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Virgin Media. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. Select the Settings cog in the top right-hand corner. 0. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. e. 27 minutes ago. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. What you get in your QuickStart pack depends on what Virgin Media services you ordered. 5. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur 1TB TiVo box has six times the storage of our V+ HD Box, giving you around 500 hours of standard TV or around 100 hours of HD TV. 222. Thanks VM for getting the old websafe interface back. 1. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneJoining in. Click: Web Safe. Click: Settings. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Access your bills, diagnose faults and manage your package. I've accessed websafe before but now when I select 'manage. 1 Kudo. 168. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Options. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Here’s how to turn on or off parental controls on an iPhone. Top five tips for parents. Other short-term and fixed discount offers If you are currently receiving a short-term fixed discount offer on one or more of our products you will see the full increase from 1st November 2015, however, your fixed discount offer will remain. We give all our customers a complete, market leading security package called Virgin Media. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. To get around this, you need to turn Web Safe off. Gateway 192. Could I request for some intervention from any of the admin to. We think it’s a great way for you to control what your kids see on the web. The Government requires that all of. Home Phone. Options. Click: My Apps. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Here are our top tips to help you on your way. on 09-07-2023 22:56. This is what I tried to enter. org. 0. - Page 2 - Virgin Media Community - 4960465, but it only occurred when editing settings. Try computers with Cisco’s OpenDNS using 208. Websafe, which includes Child Safe and Virus Safe, is free to all Virgin Media O2 broadband users. on 22-02-2023 20:46. Click: Settings. What value is shown for AS Name when you visit If it is not Virgin Media then you need to look at why your network's / device's DNS is different. We would like to show you a description here but the site won’t allow us. --. I've rebooted router and restarted devices but nothing helps. We give all our customers a complete, market leading security package called Virgin Media Security, free of charge. 27 minutes ago. Virgin Phone Switchover. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Changing network settings to use any Public DNS should re-gain full access for the device. 4. I can look into doing this for you, I will send you a PM. Any website unsuitable for children is blocked by default. Websafe not working. Also check the dns settings of your vpn while you're there. That is very good since the country is not a member of any signal intelligence alliances. The setup with the Hub 5 is similar to the 3 or 4. 8. Paul_DN. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. It used to work fine. . Thanks for your cooperation over PM Paulhank, The option should now be turned off for you. Virgin Media takes online safety seriously. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Tested it out today via a simple Google search. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. Things to note: If you are on a promotional offer we will honour it. loginBlock pornography, nudity websites - Virgin MediaVirgin Media. If you want to know more, the updated sections are 6. Simply sign into your. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. 123,8. My bills. Home Phone. Click: My Apps. Changing network settings to use any Public DNS should re-gain full access for the device. Sign Up # (also hope it's ok if i tagged you)# **# aos# aosedit# but I LOVE SKYE# gifs# jemmasimmuns# mine# skyeedit# skyejems# so i finally get past the blocked websites on my computer and the first thing i do is gif#total trash :-)We would like to show you a description here but the site won’t allow us. Click on Manage Web Safe. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Having changed to a manual DNS Reboot your computer, that normally clears the old DNS cache and get it to start. Forum Team. Virgin Media; My Virgin Media; Shop;. For best. . If you changed the computer's network settings to use any Public DNS does that re-gain access. com and we’ll look into them. Try both Mac and Windows. Have looked at previous similar posts and have tried. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneCheck your service status; Basket ; My accountCheck your service status; Basket ; My accountAs you pay for your package one month in advance, we use this section to explain the changes to your package last month. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a. Hi there, Websafe has stopped blocking websites. . Re: WWE Network not working via VIRGIN MEDIA in. Adjust the settings according to the level of protection you want. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home Works; Web Safe; Virgin Media Internet Security; Google OneTo disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. g. 168. . Thanks. on laptop and moibile, including private browsing. How to turn on Child Safe. Apologies for the issues faced with this, so we can investigate it further I've dropped you a PM. Follow these easy steps: 1. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Virgin Media is now offering. 6 - 6. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. Not able to access websafe_setting page (able to go to update_profile page). Hi @johntoner1978 . Accessibility; Help getting started;Thanks for coming back to us NetWizard, So I can take a look at your account and make sue the web safe has been switched off correctly from our end, I will pop you over a private message. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. That’s why, at Virgin Media we’ve partnered with Scope. 222. Available with M50 broadband or faster. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. Checking other resolved questions on here I've tried t.